API Endpoint:
https://{organization}.gladly.com
API Description:
Gladly is a customer service platform with built-in channels including Facebook Messenger, SMS, email, voice, etc. The Gladly REST API enables developers to access and manage communications, conversations, customers, custom reporting, events, exporting file data, inboxes, reports, tasks and more. A Lookup API method enables customer and customer details look ups.
SSL Support:
Yes
API Portal / Home Page:
Twitter URL:
https://twitter.com/gladly
Developer Support URL:
https://help.gladly.com/
Authentication Model:
Primary Category:
Device Specific:
No
Scope:
Docs Home Page URL:
Supported Response Formats:
Is This an Unofficial API?:
No
Is This a Hypermedia API?:
No
Restricted Access ( Requires Provider Approval ):
No
Terms Of Service URL:
Type:
Supported Request Formats:
Architectural Style:
Version:
1.0
Description File URL (if public):
https://developer.gladly.com/9f1cda86-d4d0-4bea-8970-24024f68cf3a
Description File Type:
Is the API Design/Description Non-Proprietary ?:
Yes
Other(not listed):
0
Other(not listed):
0
Version Status:
Recommended (active, supported)
Direction Selection:
Provider to Consumer
Version Title:
Gladly REST API v1.0